Reviews

Used Inner City Moving for work (moving our office) and we couldn't be more pleased. Everything from pricing, level of care, punctuality, professionalism was awesome. Paul is a true gentleman, going above and beyond to help and accommodate us. I would not only use Inner City Moving & Storage again for any work move(s) and storage...but I would not hesitate to call them for any personal moves.THANK YOU Paul and your stellar team for everything.Chan & Alicia

Paul and his crew did a great job. They were fast and efficient. Would definitely use them again on future moves.

Inner City Moving & Storage did a great job moving our personal belongings from our house into a storage locker. They were efficient, professional, and I would highly recommend!

We used them on a job recently and they were completely unprofessional.Showed up late.One man short.Asked for more money because the job was too big and heavy even though it was SPECIFIED to be exactly what it was.Accosted my female employees.Damaged the items they were moving and when asked if the had insurance to cover was told. "Not insured, your problem"

Recommended by a friend, Intercity moving is a excellent and professional moving company. I highly recommend them. The mover was careful, fast and take good care of our belongings. They wrapped, padded and protected every last piece of my furniture. Better yet they got all the work done within the window of time we scheduled. I should also note that our apartment was on the 2nd floor. I recommend Innercity moving and would use then again.

Very friendly service and great response times.

Positive- arrived on time. Agreed to the $35.00 discount (should asked for more)I asked for because of the the stress they caused.Negative- They refused to use the sofa covers I provided to protect my white leather sofas, they only wrapped the parts that would touch the ground, as a result there was a dirty hand print on the sofa and one of them bled on it, from a scratch on his hand. Paul gauged a hole in my leather bed frame, fine accidents do happen. Paul said he would make it right and fix it but would need to take the piece. I moved Saturday, he said I may be able to get it back same day, if not Tuesday, he would call. He did not call, I called left a message, my call was not returned till the next day 3PM to say he can have someone deliver it at 4PM. I scrambled to do my errand earlier to be back in time, got held up, was 10mins late coming back, the person called said they were at my door and going to leave the piece. I asked him not to, he said ok, he'll wait. When I arrived it was left at my door. The repair was also very poorly done, the damage still very visible, just appeared to be glued together with black glue. When I called to book they said they accept credit card, but end of the move did not want to accept it because of credit card fees. I had to drive to the bank for cash as they followed me. These guys sound very nice on the phone but have extremely poor customer service skills. I DO NOT recommend their services.

They helped transfer equipment and supplies from warehouse to warehouse. They arrived in good timing, we're careful and priorities most fragile/ expensive items and worked with a great attitude. Lowest cost I've found. Would use their service again.

Workers worked really hard and didn't damage any of my furniture. Paul was very professional and ensured the move went smoothly. Thanks guys!

So grateful and happy with my experience with this place. Great service and prices. Highly recommend!

I would like to commend Inner City Moving and Storage, Paul, the owner and his moving team for a great job!I moved on September 26, 2015, and their hard work and efforts were greatly appreciated. They were careful with my belongingsand worked very hard to complete the moving job in a timely fashion.Again, thank you for making my moving experience the best ever and I will definitely use Inner City Moving and Storage for my next move.

Easy to work with Paul in getting a quote and getting the move from office to storage in a jiffy. Highly recommend!

Inner city moving was outstanding. They disassembly and reassembled. The workers were professional and arrived on time. Terrific movers. I absolutely recommend Inner City Movers.

Great crew, hard work. Moving condo to condo smoothly. I highly recommend this company~

My favourite movers! I've been using Inner City for years. They moved me again in May and it'd been 5 years since I last need them. Reliable as always. They show up on time, they hustle and they take care of my belongings. I recommend them to everyone. Inner City is a sure thing. Thanks Paul and team. You guys are great.

Phenomenal customer service, professional and efficient, overall great company!

Very professional workers. We have quite a few really heavy pieces and was worried about damage and them not being able to lift them, but they did! They had all the equipment needed and everything went really well. They set everything up where we wanted so we didn't have to rearrange anything too. Also very friendly. I recommend them 100%

Wicked help on my move! The team hustled hard to help me move my stuff - climbing up flights of thin narrow stairs endlessly with heavy contents they worked hard to make sure I was taken care of. Would recommend Inner City to anyone looking for movers.

My brother in law was supposed to help us move but decided to change his mind last minute, leaving us to move our 2 bed apt in my Honda. I called inner city moving @2pm, they had a truck with crew at my home by 5pm within a few hours everything was unloaded. They even assembled our beds, these guys are awesome! Thank you so much inner city, ⭐️⭐️⭐️⭐️⭐️

I was very happy with how well my move went. The teamwork was excellent, they guys were great and it went quickly. They also took good care of all my stuff and absolutely nothing was broken. The move was completely stress free. I will definitely hire them again.

I did a move with Inner City Moving & Storage Company they charged me a very fair rate for a move. The movers who came to my house were very professional. I would definitely use them again!

Inner city movers where fantastic for my move. They were punctual, professional and extremely patient. I received a call to confirm my time and they showed up and they did an incredible job I will be using them again.

The inner city moving team pack and move our things thoroughly. The movers were extremely considerate and understood our special needs. With the off load they reassembled and made sure everything was put back together with final placement. Great team. Highly Recommended.

DO NOT USE THIS MOVER Paul was nice until there was a problem and then turned nasty. They were 2 hours late and did not provide services they advertised, e.g. floor runners, free mattress bag, quilted moving blankets.They will deny that they provide a free mattress bag but I have their email to prove what was offered at time of reservation.The mattress was partially wrapped and got dirty. Box spring not wrapped at all, got dirty. A television set was dropped and they refuse to provide claim forms or to acknowledge any responsibility for possible damages to the set.They also now are denying that they did not drop the television and are saying that the owners moved it themselves which is not true.

I'm a return customer at Inner City Moving -- the first time was an amazing experience with the company providing professional, efficient, and punctual service. The quote was spot on and fair. Both times I have had to contact Inner City Moving while in a tight time crunch, and both times they have delivered with exceptional service. I definitely would not hesitate to go back to them again should I have to move, and if anyone asks, they will 100% be recommended!

Unfortunately I did not have a good experience with the company. During our move, several furniture items were damaged, and when we brought this to the attention of the owner, we were told we should have purchased insurance, and there was no apology. Also, I was given the option to pay by e-transfer, and I told him very clearly that since I am with a smaller bank, it takes about 20 minutes to come through. I showed one of the movers, the owner's son, the confirmation of the e-transfer so he would know it was sent. The owner ended up texting me, and left me a voicemail in which he accused me of ripping him off, and said he was 5 minutes away from our place and would come there. It felt very threatening, and as a whole was an unpleasant experience.

We used Inner City moving 3 times now and just love how well things go with these guys, they showed up on time, they wrap all the furniture before moving them, they charge what was promis and they were just excellent movers..Thank you Paul, Malcolm and Alrick thanks Inner City moving...

I was introduced to Inner City Moving & Storage through our daughter who has used their services professionally herself.
Our most recent move last weekend is the fifth or sixth time we have used the company to move the contents of our secondary M-F commuter apartment in Toronto between residences.
A great company which has always sent polite and professional movers to take care of our move, which were completed in a timely manner without any damage or issues.
We just moved a number of items to a storage company since we are working from home in the country for the pandemic. We will be calling Paul to book those items coming out of storage in 2022 when we eventually return to in-office work and rent a new M-F apartment in Toronto.

Quick and easy move! Guys from Inner City Moving made it so simple for me from the moment I called them till the move was finished. Movers was very fast and professional, polite and respectful. All my furniture got to the place safe and they even advised me on how to arrange furniture in a new apartment! Best service! Highly recommend!

The people at Inner city move and storage move my son from a rented condo back in August of 2020. When scheduled to return his furniture and personal content, they never showed up. In calling them they had told me the content was misplaced and they would search and assured me they would do everything to find it. The first week went by an they gave me the excuse they personal contents and furniture were delivered in error to Vancouver, who they called but no reply. Week after week excuse after excuse and after the 3rd week just voicemail. The delivery was scheduled with them on Nov 20th for a delivery of Dec 2nd, no time in that timeline did I ever get a call. Now Jan14th 2021 no call backs nothing but voicemail. I would recommend looking else where for your next move!