Moving is always a hassle but with Paul and Joe, it was as smooth and easy as it possibly could... read moreMoving is always a hassle but with Paul and Joe, it was as smooth and easy as it possibly could be. And yes, affordable too! They are jovial and extremely professional. Paul also offered to dismantle and assemble our large furniture at no additional cost! Would highly recommend! read less

Inner City Moving & Storage did a great job moving our personal belongings from our house into a storage... read moreInner City Moving & Storage did a great job moving our personal belongings from our house into a storage locker. They were efficient, professional, and I would highly recommend! read less

THEY CANCELLED THE SAME DAY I WAS SUPPOSE TO MOVE!!!! If I could rate 0 stars I would. I called... read moreTHEY CANCELLED THE SAME DAY I WAS SUPPOSE TO MOVE!!!! If I could rate 0 stars I would. I called 15min after they were suppose to arrive, no answer. I called again and woke up the owner. It took him 20min to call his guys to see where they were- apparently they had f-d off to London- but he assured me he was going to get his truck and come with another guy. He said his ETA would be 40min. Over an hour later he calls to ask if he could reschedule because he has a flu and doesn't want to work in the rain. This guy is a joke. My lease is up and I cannot stay in my apartment another night. Had to scramble to find last minute movers. This was a horrific experience. Please do not trust these people!!!! read less

Awful - avoid these guys. They did the classic 'we accept credit cards' and then forced me to pay them... read moreAwful - avoid these guys. They did the classic 'we accept credit cards' and then forced me to pay them by cash once we reached my new place, or they would not unload my furniture. They were two hours late, broke a number of things that they had to come back and fix. Worst service I have come across in a long time - save yourself the hassle, never use them. read less

Positive- arrived on time. Agreed to the $35.00 discount (should asked for more)I asked for because of the the stress... read morePositive- arrived on time. Agreed to the $35.00 discount (should asked for more)I asked for because of the the stress they caused.Negative- They refused to use the sofa covers I provided to protect my white leather sofas, they only wrapped the parts that would touch the ground, as a result there was a dirty hand print on the sofa and one of them bled on it, from a scratch on his hand. Paul gauged a hole in my leather bed frame, fine accidents do happen. Paul said he would make it right and fix it but would need to take the piece. I moved Saturday, he said I may be able to get it back same day, if not Tuesday, he would call. He did not call, I called left a message, my call was not returned till the next day 3PM to say he can have someone deliver it at 4PM. I scrambled to do my errand earlier to be back in time, got held up, was 10mins late coming back, the person called said they were at my door and going to leave the piece. I asked him not to, he said ok, he'll wait. When I arrived it was left at my door. The repair was also very poorly done, the damage still very visible, just appeared to be glued together with black glue. When I called to book they said they accept credit card, but end of the move did not want to accept it because of credit card fees. I had to drive to the bank for cash as they followed me. These guys sound very nice on the phone but have extremely poor customer service skills. I DO NOT recommend their services. read less

We had an office move to organize at the end of 2017. It wasn't a huge job, but and... read moreWe had an office move to organize at the end of 2017. It wasn't a huge job, but and the firm we planned to use fell through with a few days to go. I called a few companies, but Paul at Inner City immediately impressed me with his straightforward approach and made himself and his crew available at very short notice.As soon as he and Jonah arrived, they were on top of what needed to be done and worked quickly, efficiently and felt like part of our 'team' right away.I would highly recommend Paul and his company - great attitude, very fair pricing, honest, hard-working and understanding of clients needs. read less

Paul and his team did a excellent job with helping me move into my new home, they were on time,... read morePaul and his team did a excellent job with helping me move into my new home, they were on time, polite and very carful with my furniture. I would definitely recommend them again for my next move. read less

I strongly recommend Inner City Moving. Great customer service, Paul was very friendly and quick to respond to my inquires.... read moreI strongly recommend Inner City Moving. Great customer service, Paul was very friendly and quick to respond to my inquires. Their charges are less compared to other moving companies. They were punctual and moved my stuff carefully. They unloaded at the destination successfully and intact in my absence as requested. Thank you Paul read less

Inner city moving was outstanding. They disassembly and reassembled. The workers were professional and arrived on time. Terrific movers. I... read moreInner city moving was outstanding. They disassembly and reassembled. The workers were professional and arrived on time. Terrific movers. I absolutely recommend Inner City Movers. read less

I had a fantastic experience with Inner City Moving. I would give them 6 stars if I could!I used this... read moreI had a fantastic experience with Inner City Moving. I would give them 6 stars if I could!I used this company to move out of my apartment, for storage of my things and to move into a new place once I had found an apartment (the rental market was quite competitive at the time).Setting up my move was very professional, Paul (The owner) and I had spoke prior to the move and set up a time. I received an email confirmation.Paul sent 3 movers and a cube van for my move. The movers were on time, professional, extremely quick, and really friendly. They wrapped all my furniture and brought a mattress cover for my bed.They took my things to a storage that Paul had set up for me. I went with them to see the unit, you don’t normally need to go but this was my first time using professional movers and I wanted to see the storage unit. The unit was just as Paul described and very easy to find. I had access to go in and out of the storage unit when I needed anything.I hired Innercity Moving for a second time to move my things again when I had found a place. Again they were on time, quick, and friendly. Paul even called during my move to make sure everything was going smoothly and that I was happy.Absolutely everything was in perfect condition. I had quite a lot of breakables (large mirror, mirror cabinet, glassware, a crystal chandelier/lamp but they were all perfect. My mattress and couch were clean as well.I had constant communication with Inner City Moving (I may have called them too much), I was a actually quite worried because I have heard nightmare stories about other moving companies but this was definitely not one. I would highly, highly recommend using this company. There were no hidden costs, they didn’t take their time, and the prices are reasonable.Paul and his movers are amazing!! I will call you for my next move! read less

They stored my 12 boxes of books very well.

Very friendly service and great response times.

Great experience with Inner City Moving. Paul and Noah managed my move. They arrived on time and finished... read moreGreat experience with Inner City Moving. Paul and Noah managed my move. They arrived on time and finished very quickly. They even helped to assemble a bed for me. This is my third time using Inner City Moving and they have never disappointed. I will definitely use the company's services in the future. read less

Truly happy with this company! I had a last minute move and I was very stressed about it but as... read moreTruly happy with this company! I had a last minute move and I was very stressed about it but as soon as I got a hold of the boss Paul I knew I was in good hands. Paul was respectful and reasonable as well was his moving team they came on time worked none stop. One of his guys Andrew put furniture together for me and fixed 2 broken pieces of furniture that had been broken for months. Once again thank you amazing work! read less

We moved our belongings from a house to storage for one month and they delivered on time. Every belongs... read moreWe moved our belongings from a house to storage for one month and they delivered on time. Every belongs are safe and packed with blankets.They were very efficient, extremely friendly, and a very hard worker. We are highly satisfied with their punctuality, professionalism and friendly nature.We will definitely book them again if we move in the future and pass on to our friends and family that they should use the company for their moves.Thanks Paul and team read less

Great team and took care to properly wrap valuables and antiques and properly stored for two weeks while my condo... read moreGreat team and took care to properly wrap valuables and antiques and properly stored for two weeks while my condo was being renovated. I recommend Paul and his team. read less

The inner city moving team pack and move our things thoroughly. The movers were extremely considerate and understood our special... read moreThe inner city moving team pack and move our things thoroughly. The movers were extremely considerate and understood our special needs. With the off load they reassembled and made sure everything was put back together with final placement. Great team. Highly Recommended. read less

Hands Down the Best movers I have ever used!Extremely professional and incredibly thorough. They handled all of my personal belongings... read moreHands Down the Best movers I have ever used!Extremely professional and incredibly thorough. They handled all of my personal belongings as if they were a first time delivery to my home by wrapping each piece including taking apart and reassembling them in my new home. Highly recommend! read less

Excellent and quick moving services. Very accommodating even upon drop-off in a 3-level home. Awesome crew and would definitely recommend... read moreExcellent and quick moving services. Very accommodating even upon drop-off in a 3-level home. Awesome crew and would definitely recommend or plan to use again. read less

Used Inner City Moving for work (moving our office) and we couldn't be more pleased. Everything from pricing, level... read moreUsed Inner City Moving for work (moving our office) and we couldn't be more pleased. Everything from pricing, level of care, punctuality, professionalism was awesome. Paul is a true gentleman, going above and beyond to help and accommodate us. I would not only use Inner City Moving & Storage again for any work move(s) and storage...but I would not hesitate to call them for any personal moves.THANK YOU Paul and your stellar team for everything.Chan & Alicia read less

Paul and his team have been super helpful this year. I've had to move out all my stuff from a... read morePaul and his team have been super helpful this year. I've had to move out all my stuff from a condo downtown to a storage unit, and then move out everything into my new place. No complaints at all, guys were professional and all my furniture and boxes came back in one piece. Highly recommend for DT Toronto. read less

Inner city movers where fantastic for my move. They were punctual, professional and extremely patient. I received a call to... read moreInner city movers where fantastic for my move. They were punctual, professional and extremely patient. I received a call to confirm my time and they showed up and they did an incredible job I will be using them again. read less

Thank you Innercity Movers!!! Moving is always stressful but when you are sick, alone and having to move from a... read moreThank you Innercity Movers!!! Moving is always stressful but when you are sick, alone and having to move from a house to a considerably smaller place it is even more difficult when u consider having to sell some of your stuff as well as deciding what has to go into storage and what should be thrown out. The innercity guys were so understanding and helpful they worked with me in separating my stuff helped me find storage and disposal that was convenient and affordable all while ensuring I met my deadlines to be out of the house. I honestly could not have done it without you guys. You even got me a great price for my couch!!! Anyone looking for honest, hardworking, reliable movers, Innercity is the best choice. Movers with heart. Thanks again guys!!! read less

The people at Inner city move and storage move my son from a rented condo back in August of 2020.... read moreThe people at Inner city move and storage move my son from a rented condo back in August of 2020. When scheduled to return his furniture and personal content, they never showed up. In calling them they had told me the content was misplaced and they would search and assured me they would do everything to find it. The first week went by an they gave me the excuse they personal contents and furniture were delivered in error to Vancouver, who they called but no reply. Week after week excuse after excuse and after the 3rd week just voicemail. The delivery was scheduled with them on Nov 20th for a delivery of Dec 2nd, no time in that timeline did I ever get a call. Now Jan14th 2021 no call backs nothing but voicemail. I would recommend looking else where for your next move! read less

Took care of my move like never before, the quote was spot on, incredibly helpful, communication prior to move day... read moreTook care of my move like never before, the quote was spot on, incredibly helpful, communication prior to move day was strasparient and straight forward. Inner city moving team on move day was amazing - hard working, very careful and very efficient. Booking our move with Inner city was definitely the best thing we did. Highly recommended read less

With so many companies calling and sending emails i finally agreed to go with Inner City Moving, Paul was helpful... read moreWith so many companies calling and sending emails i finally agreed to go with Inner City Moving, Paul was helpful on the phone and i could tell he had good insite on what he was doing, We had a good experience over all, Movers was friendly and really caring and respectful about our things, We had the feeling these guys truly wanted to help, even though the move took longer than originally quoited "understandably so" Money was never the main issue, they wanted us moved. I've moved a lot of times in my whole life Inner city moving is by far the best I have ever came across. I recommend them, they're respectful, caring, safe, and straight forward. A MUST MOVE MOVING COMPANY !Thanks for your hard work and understanding Andrea, Allen and Mark.. read less

Unfortunately I did not have a good experience with the company. During our move, several furniture items were damaged, and... read moreUnfortunately I did not have a good experience with the company. During our move, several furniture items were damaged, and when we brought this to the attention of the owner, we were told we should have purchased insurance, and there was no apology. Also, I was given the option to pay by e-transfer, and I told him very clearly that since I am with a smaller bank, it takes about 20 minutes to come through. I showed one of the movers, the owner's son, the confirmation of the e-transfer so he would know it was sent. The owner ended up texting me, and left me a voicemail in which he accused me of ripping him off, and said he was 5 minutes away from our place and would come there. It felt very threatening, and as a whole was an unpleasant experience. read less

I was very happy with how well my move went. The teamwork was excellent, they guys were great and it... read moreI was very happy with how well my move went. The teamwork was excellent, they guys were great and it went quickly. They also took good care of all my stuff and absolutely nothing was broken. The move was completely stress free. I will definitely hire them again. read less

horrible movers. zero respect for your items or their value. stumbling over things. dropping them. throwing them about. completely rude... read morehorrible movers. zero respect for your items or their value. stumbling over things. dropping them. throwing them about. completely rude and only in it for the money. no respect or value for the customer at all. would never use these guys again. read less

I'm torn writing this, as the gentlemen who physically did the work were outstanding. They were friendly, helpful, accommodating and... read moreI'm torn writing this, as the gentlemen who physically did the work were outstanding. They were friendly, helpful, accommodating and incredibly fast. If they didn't work for this sham of a company, I'd give them a glowing review.Here it goes - The gentlemen showed up an hour late. We're completely understanding as we lived in the downtown core, and we know how crazy traffic can be. When they arrived, they told us they would start the clock at 10 a.m., as it was exactly 10 a.m. (though we had booked them for 9.) From that point, everything was perfect. They had us packed up, on the road to Scarborough and completely unloaded in less than 3 hours total. Perfect!Then came the invoice time. These lovely gentlemen called Paul, who I understand owns this company, and he told them to start charging at 9:30 a.m. The gentlemen informed them that they hadn't arrived until 10, and his response was "doesn't matter, they booked us at 9." After fighting back and forth, we reluctantly agreed to pay it - I still don't know why. Then there was a $25 charge for a wardrobe box that I had to give back in the end. That makes ZERO sense to me. But again, we agreed to pay it. Then, we added everything up, agreed to the ridiculous total that was no where near what we had originally agreed to and gave them our credit card number and signed off on the invoice.A couple days later, we looked at our credit card statement and this crooked, disgusting human being charged us $35 MORE than what we signed for on the invoice. When we called him to ask him about it, he said that there was a 2.5% fee for using a credit card. He continued to say "listen, listen it's only a couple bucks, it's not a big deal." And my boyfriend and I went back and forth speaking to him. When I was on the phone, he patronized me and told me that I was "a savvy woman" and should be able to figure it out.All I can say is that I will NEVER use the services of this crook ever again and have made sure that everyone I know around town knows of this backwards way of business. Disgusting. read less