Positive- arrived on time. Agreed to the $35.00 discount (should asked for more)I asked for because of the the stress... read morePositive- arrived on time. Agreed to the $35.00 discount (should asked for more)I asked for because of the the stress they caused.Negative- They refused to use the sofa covers I provided to protect my white leather sofas, they only wrapped the parts that would touch the ground, as a result there was a dirty hand print on the sofa and one of them bled on it, from a scratch on his hand. Paul gauged a hole in my leather bed frame, fine accidents do happen. Paul said he would make it right and fix it but would need to take the piece. I moved Saturday, he said I may be able to get it back same day, if not Tuesday, he would call. He did not call, I called left a message, my call was not returned till the next day 3PM to say he can have someone deliver it at 4PM. I scrambled to do my errand earlier to be back in time, got held up, was 10mins late coming back, the person called said they were at my door and going to leave the piece. I asked him not to, he said ok, he'll wait. When I arrived it was left at my door. The repair was also very poorly done, the damage still very visible, just appeared to be glued together with black glue. When I called to book they said they accept credit card, but end of the move did not want to accept it because of credit card fees. I had to drive to the bank for cash as they followed me. These guys sound very nice on the phone but have extremely poor customer service skills. I DO NOT recommend their services. read less
Awful - avoid these guys. They did the classic 'we accept credit cards' and then forced me to pay them... read moreAwful - avoid these guys. They did the classic 'we accept credit cards' and then forced me to pay them by cash once we reached my new place, or they would not unload my furniture. They were two hours late, broke a number of things that they had to come back and fix. Worst service I have come across in a long time - save yourself the hassle, never use them. read less
Inner city movers where fantastic for my move. They were punctual, professional and extremely patient. I received a call to... read moreInner city movers where fantastic for my move. They were punctual, professional and extremely patient. I received a call to confirm my time and they showed up and they did an incredible job I will be using them again. read less
The inner city moving team pack and move our things thoroughly. The movers were extremely considerate and understood our special... read moreThe inner city moving team pack and move our things thoroughly. The movers were extremely considerate and understood our special needs. With the off load they reassembled and made sure everything was put back together with final placement. Great team. Highly Recommended. read less
DO NOT USE. Moved from a 2 bedroom condo. Showed up an hour late - this was an issue since... read moreDO NOT USE. Moved from a 2 bedroom condo. Showed up an hour late - this was an issue since the elevator was booked for 3 hours and another move was scheduled after. This was flagged before hand as a potential issue but still showed up late. Truck was too small - didn't fit all contents despite rather limited contents - moved from a 2 bedroom condo less than 1000 sq feet with no dining or kitchen table. Had called prior to move requesting sufficiently sized truck. Supposedly had moved a 3 bedroom home in the truck they sent - impossible as truck was sub 20 feet. Took them an hour to drive from condo to new location which was only 6km and move was on a Saturday so traffic was limited. read less
Great move overall. The movers were on time, professional, courteous, fast and very careful. nice crew to work with from... read moreGreat move overall. The movers were on time, professional, courteous, fast and very careful. nice crew to work with from start to finish, very respectful with our stuff. Andrea and crew was just marvelous.We save $$$ comparing to the competition.Highly recommend this company. read less
Unfortunately I did not have a good experience with the company. During our move, several furniture items were damaged, and... read moreUnfortunately I did not have a good experience with the company. During our move, several furniture items were damaged, and when we brought this to the attention of the owner, we were told we should have purchased insurance, and there was no apology. Also, I was given the option to pay by e-transfer, and I told him very clearly that since I am with a smaller bank, it takes about 20 minutes to come through. I showed one of the movers, the owner's son, the confirmation of the e-transfer so he would know it was sent. The owner ended up texting me, and left me a voicemail in which he accused me of ripping him off, and said he was 5 minutes away from our place and would come there. It felt very threatening, and as a whole was an unpleasant experience. read less
We moved our belongings from a house to storage for one month and they delivered on time. Every belongs... read moreWe moved our belongings from a house to storage for one month and they delivered on time. Every belongs are safe and packed with blankets.They were very efficient, extremely friendly, and a very hard worker. We are highly satisfied with their punctuality, professionalism and friendly nature.We will definitely book them again if we move in the future and pass on to our friends and family that they should use the company for their moves.Thanks Paul and team read less
I was introduced to Inner City Moving & Storage through our daughter who has used their services professionally herself.Our most... read moreI was introduced to Inner City Moving & Storage through our daughter who has used their services professionally herself.Our most recent move last weekend is the fifth or sixth time we have used the company to move the contents of our secondary M-F commuter apartment in Toronto between residences.A great company which has always sent polite and professional movers to take care of our move, which were completed in a timely manner without any damage or issues.We just moved a number of items to a storage company since we are working from home in the country for the pandemic. We will be calling Paul to book those items coming out of storage in 2022 when we eventually return to in-office work and rent a new M-F apartment in Toronto. read less
Great team and took care to properly wrap valuables and antiques and properly stored for two weeks while my condo... read moreGreat team and took care to properly wrap valuables and antiques and properly stored for two weeks while my condo was being renovated. I recommend Paul and his team. read less
This was the best move ever. These guys were just wonderful. They arrived on time and took... read moreThis was the best move ever. These guys were just wonderful. They arrived on time and took very good care of my stuff. They were helpful, knowledgeable and easy to work with. The complete move took 4 hours but felt more like 2 hours. I recommend Inner City moving. read less
I was very happy with my experience moving last week. The movers arrived on time, were very careful with my... read moreI was very happy with my experience moving last week. The movers arrived on time, were very careful with my belongings and the price was fair. What really makes them shine was how they responded to the unfortunate damage caused to my floor lamp. It was several years old and on its last legs, but they still offered to fix it at no charge. When that wasn't possible, they without hesitation reimbursed me the price of the item. I would definitely recommend their services and hope to use them again in the future. read less
Great experience with Inner City Moving. Paul and Noah managed my move. They arrived on time and finished... read moreGreat experience with Inner City Moving. Paul and Noah managed my move. They arrived on time and finished very quickly. They even helped to assemble a bed for me. This is my third time using Inner City Moving and they have never disappointed. I will definitely use the company's services in the future. read less
Workers worked really hard and didn't damage any of my furniture. Paul was very professional and ensured the move went... read moreWorkers worked really hard and didn't damage any of my furniture. Paul was very professional and ensured the move went smoothly. Thanks guys! read less
We used Inner City moving 3 times now and just love how well things go with these guys, they showed... read moreWe used Inner City moving 3 times now and just love how well things go with these guys, they showed up on time, they wrap all the furniture before moving them, they charge what was promis and they were just excellent movers..Thank you Paul, Malcolm and Alrick thanks Inner City moving... read less
Paul and his team were very professional, and carful when storing my items I would recommend and definitely use their... read morePaul and his team were very professional, and carful when storing my items I would recommend and definitely use their services again. read less
Paul and his team did a excellent job with helping me move into my new home, they were on time,... read morePaul and his team did a excellent job with helping me move into my new home, they were on time, polite and very carful with my furniture. I would definitely recommend them again for my next move. read less
I was very happy with how well my move went. The teamwork was excellent, they guys were great and it... read moreI was very happy with how well my move went. The teamwork was excellent, they guys were great and it went quickly. They also took good care of all my stuff and absolutely nothing was broken. The move was completely stress free. I will definitely hire them again. read less
With so many companies calling and sending emails i finally agreed to go with Inner City Moving, Paul was helpful... read moreWith so many companies calling and sending emails i finally agreed to go with Inner City Moving, Paul was helpful on the phone and i could tell he had good insite on what he was doing, We had a good experience over all, Movers was friendly and really caring and respectful about our things, We had the feeling these guys truly wanted to help, even though the move took longer than originally quoited "understandably so" Money was never the main issue, they wanted us moved. I've moved a lot of times in my whole life Inner city moving is by far the best I have ever came across. I recommend them, they're respectful, caring, safe, and straight forward. A MUST MOVE MOVING COMPANY !Thanks for your hard work and understanding Andrea, Allen and Mark.. read less
I recently used Inner City Moving recently this year and was not pleased with the company at all. They... read moreI recently used Inner City Moving recently this year and was not pleased with the company at all. They were 5 hours late on day of delivery and lost an item that was precious to me. Long story short, I called several times when inquiring about lost item and was told it was broken. This was relayed to me after one week. I asked for compensation and Paul said that he would look into it. I have not yet received any more calls from him. It seemed that Paul, the owner, was nonchalant about every aspect of the move. The movers were great, but I will never recommend this company to anyone and will never us them as movers. read less
Great service from some of the best people in the moving business. From the first call to the last hand... read moreGreat service from some of the best people in the moving business. From the first call to the last hand shake. I am so pleased with the service Inner city movers provided to my family. They were honest and straight forward, They never sugar coated the work and cost involved. After coming to an agreement they came in and took charge of the move. Every thing was pack and move with out a single incident. Everything was perfect! The movers were polite, helpful and very good at what they do. I would and already have recommended Inner City Moving to others.Thanks for your hard work. read less
Moving our office furniture with Inner City was easy. They were accommodating to our schedule, price was very reasonable and... read moreMoving our office furniture with Inner City was easy. They were accommodating to our schedule, price was very reasonable and the staff was efficient, careful and on-time.We would definitely use them again. read less
I strongly recommend Inner City Moving. Great customer service, Paul was very friendly and quick to respond to my inquires.... read moreI strongly recommend Inner City Moving. Great customer service, Paul was very friendly and quick to respond to my inquires. Their charges are less compared to other moving companies. They were punctual and moved my stuff carefully. They unloaded at the destination successfully and intact in my absence as requested. Thank you Paul read less
We used them on a job recently and they were completely unprofessional.Showed up late.One man short.Asked for more money because... read moreWe used them on a job recently and they were completely unprofessional.Showed up late.One man short.Asked for more money because the job was too big and heavy even though it was SPECIFIED to be exactly what it was.Accosted my female employees.Damaged the items they were moving and when asked if the had insurance to cover was told. "Not insured, your problem" read less
Great service by the team, very punctual and professional. Highly recommended! 5 stars! Thanks guys!
Inner city moving was outstanding. They disassembly and reassembled. The workers were professional and arrived on time. Terrific movers. I... read moreInner city moving was outstanding. They disassembly and reassembled. The workers were professional and arrived on time. Terrific movers. I absolutely recommend Inner City Movers. read less
I cannot say enough amazing things about Paul and his team at Innercity Moving. We have used Innercity Moving for... read moreI cannot say enough amazing things about Paul and his team at Innercity Moving. We have used Innercity Moving for two moves (our most recent being this past weekend) and we wouldn’t choose anyone else! From our first reach out, Paul was incredibly responsive and helped answer questions surrounding move logistics. We had to change our move date and Paul did not miss a beat, and was able to reschedule. Flash forward to the day of the move: We had two friendly gentleman arrive promptly at the time we had arranged (a bit early in fact so we could set up the elevators, it was awesome). They were very efficient and professional! We didn’t have to lift a finger. They brought moving supplies that we had forgotten to purchase in the chaos (blankets, wrapping paper, mattress cover, etc), and took it upon themselves to wrap all our valuable items including very large and expensive paintings. In addition, they helped us disassemble some large pieces of furniture we were unable to do ourselves. Moves are generally very stressful, and both times we’ve used Innercity Moving, it’s been a walk in the park. I cannot recommend them enough. Thank you Paul and Innercity Moving team! read less
I was very impressed with the inner city moving team--they maintained high energy and professionalism during a long and demanding... read moreI was very impressed with the inner city moving team--they maintained high energy and professionalism during a long and demanding moving job. I would definitely use them again. read less
Wicked help on my move! The team hustled hard to help me move my stuff - climbing up flights of... read moreWicked help on my move! The team hustled hard to help me move my stuff - climbing up flights of thin narrow stairs endlessly with heavy contents they worked hard to make sure I was taken care of. Would recommend Inner City to anyone looking for movers. read less
Inner City Movers were wonderful and made moving easy. Paul communicated well so we knew what to expect. He had... read moreInner City Movers were wonderful and made moving easy. Paul communicated well so we knew what to expect. He had the right truck for the job and the move went quickly. Having moved condo by myself a few times in Toronto, I can say that using Inner City Movers for the first time was well worth it and I would 100% use them again! read less
