Reviews

Quick and easy move! Guys from Inner City Moving made it so simple for me from the moment I called them till the move was finished. Movers was very fast and professional, polite and respectful. All my furniture got to the place safe and they even advised me on how to arrange furniture in a new apartment! Best service! Highly recommend!

Inner City Moving & Storage provided me with such incredible service. I called very last minute for help moving out of my apartment. Sloan and Rodrigo arrived early, and were incredibly efficient and respectful. The move was done very quickly, and I am extremely happy with the service. I would highly recommend this company for anyone who is looking for good quality and affordable movers. Thank you so much Sloan and Rodrigo, and the whole Inner City team, I will definitely be using this service in the future - you guys were amazing!

Thank you Innercity Movers!!! Moving is always stressful but when you are sick, alone and having to move from a house to a considerably smaller place it is even more difficult when u consider having to sell some of your stuff as well as deciding what has to go into storage and what should be thrown out. The innercity guys were so understanding and helpful they worked with me in separating my stuff helped me find storage and disposal that was convenient and affordable all while ensuring I met my deadlines to be out of the house. I honestly could not have done it without you guys. You even got me a great price for my couch!!! Anyone looking for honest, hardworking, reliable movers, Innercity is the best choice. Movers with heart. Thanks again guys!!!

Moving our office furniture with Inner City was easy. They were accommodating to our schedule, price was very reasonable and the staff was efficient, careful and on-time.We would definitely use them again.

Efficient, friendly, professional and prompt. i can't thank these guys enough for making a tedious and stressful move so much less arduous.Thanks so much guys!

Paul and his team did a excellent job with helping me move into my new home, they were on time, polite and very carful with my furniture. I would definitely recommend them again for my next move.

Fabulous, professional, friendly service that is competitively priced. Paul and George completed my move according to plan. They packed up all of my belongings the day before and then transported everything to my new place without incident. I strongly recommend them.

They stored my 12 boxes of books very well.

Inner City Moving & Storage did a great job moving our personal belongings from our house into a storage locker. They were efficient, professional, and I would highly recommend!

I did a move with Inner City Moving & Storage Company they charged me a very fair rate for a move. The movers who came to my house were very professional. I would definitely use them again!

We used Inner City moving 3 times now and just love how well things go with these guys, they showed up on time, they wrap all the furniture before moving them, they charge what was promis and they were just excellent movers..Thank you Paul, Malcolm and Alrick thanks Inner City moving...

I was very happy with how well my move went. The teamwork was excellent, they guys were great and it went quickly. They also took good care of all my stuff and absolutely nothing was broken. The move was completely stress free. I will definitely hire them again.

We used them on a job recently and they were completely unprofessional.Showed up late.One man short.Asked for more money because the job was too big and heavy even though it was SPECIFIED to be exactly what it was.Accosted my female employees.Damaged the items they were moving and when asked if the had insurance to cover was told. "Not insured, your problem"

Updating my review from 1 star to 3 because the owner replaced my broken furniture. Moral of the story, ask about the insurance and pay for it. Don’t leave it to chance.I made an appointment with this company a month in advance to move my things on May 1st at 8am, they showed up 1 hour and 15 minutes late, I had the elevator in my building booked for 8am assuming they would be on time and they were not. Upon arrival to my new home, the movers damaged my new tv stand, chipping a piece of wood at the front of it. When I called Paul to let him know what happened, she said to me ‘You don’t have insurance so we would weigh the furniture and pay you 65 cents per pound, which was disappointing to hear.Paul is honestly the worst business man I have ever encountered. He basically called me a liar when I told him his guys damaged by tv stand by saying ‘I spoke to my guy and he said your furniture was not made properly and that’s why it’s broken’. They chipped the front of it, what does that have to do with the assembly. It was assembled properly, the worker was not handling my furniture with care and damaged it. He didn’t even apologize.

With so many companies calling and sending emails i finally agreed to go with Inner City Moving, Paul was helpful on the phone and i could tell he had good insite on what he was doing, We had a good experience over all, Movers was friendly and really caring and respectful about our things, We had the feeling these guys truly wanted to help, even though the move took longer than originally quoited "understandably so" Money was never the main issue, they wanted us moved. I've moved a lot of times in my whole life Inner city moving is by far the best I have ever came across. I recommend them, they're respectful, caring, safe, and straight forward. A MUST MOVE MOVING COMPANY !Thanks for your hard work and understanding Andrea, Allen and Mark..

Amazing team! Helpful kind and always quick to respond. Have worked with this team a few times now and will not work with any other moving company. Highly reccomended!!!

When my wife and I had to undergo a logistically challenging move into a downtown Toronto condo building, we turned to hard-working Paul and his crew for help. He delivered exactly the service we needed: punctual, efficient, reasonably priced. He did such a great job that we called on him again when we moved out, and once again he delivered the excellent service we needed. Paul is not only friendly and willing to do what is necessary to make a move happen, he is practical and resourceful, with the ability to solve any of the little problems that might arise (like defrosting locks on moving containers). I highly, highly recommend Paul and Inner City Moving. Moving is stressful enough as it is, but Paul's skill and positive attitude offers peace of mind that everything will work out just fine.

We had an office move to organize at the end of 2017. It wasn't a huge job, but and the firm we planned to use fell through with a few days to go. I called a few companies, but Paul at Inner City immediately impressed me with his straightforward approach and made himself and his crew available at very short notice.As soon as he and Jonah arrived, they were on top of what needed to be done and worked quickly, efficiently and felt like part of our 'team' right away.I would highly recommend Paul and his company - great attitude, very fair pricing, honest, hard-working and understanding of clients needs.

Paul and his crew did a great job. They were fast and efficient. Would definitely use them again on future moves.

The inner city moving team pack and move our things thoroughly. The movers were extremely considerate and understood our special needs. With the off load they reassembled and made sure everything was put back together with final placement. Great team. Highly Recommended.

Great service by the team, very punctual and professional. Highly recommended! 5 stars! Thanks guys!

Excellent and quick moving services. Very accommodating even upon drop-off in a 3-level home. Awesome crew and would definitely recommend or plan to use again.

UNPROFESSIONAL **DO NOT USE**They showed up late, and arrived with less people than what they had quoted our job for. And then demanded more money (despite less people) to complete the job. Proceeded to disrespect the location, along with the property that was being moved, which incurred thousands of dollars in damages. When they were asked for their insurance, they denied that this specific job was insured (even though it was discussed prior to hiring them), they also denied causing the damage, despite multiple witnesses. When they were on site, they also stole from another business that was at the location.The owner, Paul, is a BULLY.

I was introduced to Inner City Moving & Storage through our daughter who has used their services professionally herself.Our most recent move last weekend is the fifth or sixth time we have used the company to move the contents of our secondary M-F commuter apartment in Toronto between residences.A great company which has always sent polite and professional movers to take care of our move, which were completed in a timely manner without any damage or issues.We just moved a number of items to a storage company since we are working from home in the country for the pandemic. We will be calling Paul to book those items coming out of storage in 2022 when we eventually return to in-office work and rent a new M-F apartment in Toronto.

I had a fantastic experience with Inner City Moving. I would give them 6 stars if I could!I used this company to move out of my apartment, for storage of my things and to move into a new place once I had found an apartment (the rental market was quite competitive at the time).Setting up my move was very professional, Paul (The owner) and I had spoke prior to the move and set up a time. I received an email confirmation.Paul sent 3 movers and a cube van for my move. The movers were on time, professional, extremely quick, and really friendly. They wrapped all my furniture and brought a mattress cover for my bed.They took my things to a storage that Paul had set up for me. I went with them to see the unit, you don’t normally need to go but this was my first time using professional movers and I wanted to see the storage unit. The unit was just as Paul described and very easy to find. I had access to go in and out of the storage unit when I needed anything.I hired Innercity Moving for a second time to move my things again when I had found a place. Again they were on time, quick, and friendly. Paul even called during my move to make sure everything was going smoothly and that I was happy.Absolutely everything was in perfect condition. I had quite a lot of breakables (large mirror, mirror cabinet, glassware, a crystal chandelier/lamp but they were all perfect. My mattress and couch were clean as well.I had constant communication with Inner City Moving (I may have called them too much), I was a actually quite worried because I have heard nightmare stories about other moving companies but this was definitely not one. I would highly, highly recommend using this company. There were no hidden costs, they didn’t take their time, and the prices are reasonable.Paul and his movers are amazing!! I will call you for my next move!

Thanks to Paul and his team. They came through for us at the last minute. They were a pleasure working with. Truly exceptional service. I recommend Inner city moving.Thanks for helping us move, you were fast, professional and on time.I would definitely recommend inner city moving. The 2 movers were quick with moving us out and into our new place fast. Extremely helpful.Cannot speak more highly of inner city moving. Great experience from start to finish. Everything was delivered to the new location in excellent condition and in a timely manner. really pleasant guys too. 10/10.

DO NOT USE THIS MOVER Paul was nice until there was a problem and then turned nasty. They were 2 hours late and did not provide services they advertised, e.g. floor runners, free mattress bag, quilted moving blankets.They will deny that they provide a free mattress bag but I have their email to prove what was offered at time of reservation.The mattress was partially wrapped and got dirty. Box spring not wrapped at all, got dirty. A television set was dropped and they refuse to provide claim forms or to acknowledge any responsibility for possible damages to the set.They also now are denying that they did not drop the television and are saying that the owners moved it themselves which is not true.

I'm torn writing this, as the gentlemen who physically did the work were outstanding. They were friendly, helpful, accommodating and incredibly fast. If they didn't work for this sham of a company, I'd give them a glowing review.Here it goes - The gentlemen showed up an hour late. We're completely understanding as we lived in the downtown core, and we know how crazy traffic can be. When they arrived, they told us they would start the clock at 10 a.m., as it was exactly 10 a.m. (though we had booked them for 9.) From that point, everything was perfect. They had us packed up, on the road to Scarborough and completely unloaded in less than 3 hours total. Perfect!Then came the invoice time. These lovely gentlemen called Paul, who I understand owns this company, and he told them to start charging at 9:30 a.m. The gentlemen informed them that they hadn't arrived until 10, and his response was "doesn't matter, they booked us at 9." After fighting back and forth, we reluctantly agreed to pay it - I still don't know why. Then there was a $25 charge for a wardrobe box that I had to give back in the end. That makes ZERO sense to me. But again, we agreed to pay it. Then, we added everything up, agreed to the ridiculous total that was no where near what we had originally agreed to and gave them our credit card number and signed off on the invoice.A couple days later, we looked at our credit card statement and this crooked, disgusting human being charged us $35 MORE than what we signed for on the invoice. When we called him to ask him about it, he said that there was a 2.5% fee for using a credit card. He continued to say "listen, listen it's only a couple bucks, it's not a big deal." And my boyfriend and I went back and forth speaking to him. When I was on the phone, he patronized me and told me that I was "a savvy woman" and should be able to figure it out.All I can say is that I will NEVER use the services of this crook ever again and have made sure that everyone I know around town knows of this backwards way of business. Disgusting.

I would like to commend Inner City Moving and Storage, Paul, the owner and his moving team for a great job!I moved on September 26, 2015, and their hard work and efforts were greatly appreciated. They were careful with my belongingsand worked very hard to complete the moving job in a timely fashion.Again, thank you for making my moving experience the best ever and I will definitely use Inner City Moving and Storage for my next move.

Inner city movers where fantastic for my move. They were punctual, professional and extremely patient. I received a call to confirm my time and they showed up and they did an incredible job I will be using them again.