Reviews

They helped transfer equipment and supplies from warehouse to warehouse. They arrived in good timing, we're careful and priorities most fragile/ expensive items and worked with a great attitude. Lowest cost I've found. Would use their service again.

We had an office move to organize at the end of 2017. It wasn't a huge job, but and the firm we planned to use fell through with a few days to go. I called a few companies, but Paul at Inner City immediately impressed me with his straightforward approach and made himself and his crew available at very short notice.As soon as he and Jonah arrived, they were on top of what needed to be done and worked quickly, efficiently and felt like part of our 'team' right away.I would highly recommend Paul and his company - great attitude, very fair pricing, honest, hard-working and understanding of clients needs.

I cannot say enough amazing things about Paul and his team at Innercity Moving. We have used Innercity Moving for two moves (our most recent being this past weekend) and we wouldn’t choose anyone else! From our first reach out, Paul was incredibly responsive and helped answer questions surrounding move logistics. We had to change our move date and Paul did not miss a beat, and was able to reschedule. Flash forward to the day of the move: We had two friendly gentleman arrive promptly at the time we had arranged (a bit early in fact so we could set up the elevators, it was awesome). They were very efficient and professional! We didn’t have to lift a finger. They brought moving supplies that we had forgotten to purchase in the chaos (blankets, wrapping paper, mattress cover, etc), and took it upon themselves to wrap all our valuable items including very large and expensive paintings. In addition, they helped us disassemble some large pieces of furniture we were unable to do ourselves. Moves are generally very stressful, and both times we’ve used Innercity Moving, it’s been a walk in the park. I cannot recommend them enough. Thank you Paul and Innercity Moving team!

We moved our belongings from a house to storage for one month and they delivered on time. Every belongs are safe and packed with blankets.They were very efficient, extremely friendly, and a very hard worker. We are highly satisfied with their punctuality, professionalism and friendly nature.We will definitely book them again if we move in the future and pass on to our friends and family that they should use the company for their moves.Thanks Paul and team

When my wife and I had to undergo a logistically challenging move into a downtown Toronto condo building, we turned to hard-working Paul and his crew for help. He delivered exactly the service we needed: punctual, efficient, reasonably priced. He did such a great job that we called on him again when we moved out, and once again he delivered the excellent service we needed. Paul is not only friendly and willing to do what is necessary to make a move happen, he is practical and resourceful, with the ability to solve any of the little problems that might arise (like defrosting locks on moving containers). I highly, highly recommend Paul and Inner City Moving. Moving is stressful enough as it is, but Paul's skill and positive attitude offers peace of mind that everything will work out just fine.

Inner City Moving & Storage provided me with such incredible service. I called very last minute for help moving out of my apartment. Sloan and Rodrigo arrived early, and were incredibly efficient and respectful. The move was done very quickly, and I am extremely happy with the service. I would highly recommend this company for anyone who is looking for good quality and affordable movers. Thank you so much Sloan and Rodrigo, and the whole Inner City team, I will definitely be using this service in the future - you guys were amazing!

They stored my 12 boxes of books very well.

Very professional workers. We have quite a few really heavy pieces and was worried about damage and them not being able to lift them, but they did! They had all the equipment needed and everything went really well. They set everything up where we wanted so we didn't have to rearrange anything too. Also very friendly. I recommend them 100%

The attention and service were excellent and second to none, the team was super professional, thorough, very pleasant to deal with, and well-coordinated. I'm super happy that I used Inner-city movers. They showed up ahead of the anticipated schedule and delivered an impeccable service.There were no hiccups whatsoever. My stuff was taken care of, not a single item was broken or scratched. Seriously, great service! I would use and recommend Inner-city movers any day and anytime, I couldn't be more satisfied.

This was the best move ever. These guys were just wonderful. They arrived on time and took very good care of my stuff. They were helpful, knowledgeable and easy to work with. The complete move took 4 hours but felt more like 2 hours. I recommend Inner City moving.

Unfortunately I did not have a good experience with the company. During our move, several furniture items were damaged, and when we brought this to the attention of the owner, we were told we should have purchased insurance, and there was no apology. Also, I was given the option to pay by e-transfer, and I told him very clearly that since I am with a smaller bank, it takes about 20 minutes to come through. I showed one of the movers, the owner's son, the confirmation of the e-transfer so he would know it was sent. The owner ended up texting me, and left me a voicemail in which he accused me of ripping him off, and said he was 5 minutes away from our place and would come there. It felt very threatening, and as a whole was an unpleasant experience.

Moving is always a hassle but with Paul and Joe, it was as smooth and easy as it possibly could be. And yes, affordable too! They are jovial and extremely professional. Paul also offered to dismantle and assemble our large furniture at no additional cost! Would highly recommend!

Great crew, hard work. Moving condo to condo smoothly. I highly recommend this company~

Updating my review from 1 star to 3 because the owner replaced my broken furniture. Moral of the story, ask about the insurance and pay for it. Don’t leave it to chance.I made an appointment with this company a month in advance to move my things on May 1st at 8am, they showed up 1 hour and 15 minutes late, I had the elevator in my building booked for 8am assuming they would be on time and they were not. Upon arrival to my new home, the movers damaged my new tv stand, chipping a piece of wood at the front of it. When I called Paul to let him know what happened, she said to me ‘You don’t have insurance so we would weigh the furniture and pay you 65 cents per pound, which was disappointing to hear.Paul is honestly the worst business man I have ever encountered. He basically called me a liar when I told him his guys damaged by tv stand by saying ‘I spoke to my guy and he said your furniture was not made properly and that’s why it’s broken’. They chipped the front of it, what does that have to do with the assembly. It was assembled properly, the worker was not handling my furniture with care and damaged it. He didn’t even apologize.

Awful - avoid these guys. They did the classic 'we accept credit cards' and then forced me to pay them by cash once we reached my new place, or they would not unload my furniture. They were two hours late, broke a number of things that they had to come back and fix. Worst service I have come across in a long time - save yourself the hassle, never use them.

Very friendly service and great response times.

Nothing but good things to say about this company and their team. We host a HUGE conference every year and have recently been in need of movers for our conference supplies which includes a ton of boxes - more than the average move. We have worked with many vendors and movers in the past and I think we finally found our fit. Paul and his team are on time, professional, hard working and friendly. They made this stressful time a breeze and the stress of loading all of our supplies to the venue from the office and back from the venue back to the office was seamless. I recommend this company to anyone who is looking to traditionally move or is in need of business-related moving services.I can't say enough great things about them. Their payment process is easy and Paul has a customer-first approach. We will definitely be hiring them again!Best movers in the city, by far.

Hands Down the Best movers I have ever used!Extremely professional and incredibly thorough. They handled all of my personal belongings as if they were a first time delivery to my home by wrapping each piece including taking apart and reassembling them in my new home. Highly recommend!

I was very happy with my experience moving last week. The movers arrived on time, were very careful with my belongings and the price was fair. What really makes them shine was how they responded to the unfortunate damage caused to my floor lamp. It was several years old and on its last legs, but they still offered to fix it at no charge. When that wasn't possible, they without hesitation reimbursed me the price of the item. I would definitely recommend their services and hope to use them again in the future.

Great experience with Inner City Moving. Paul and Noah managed my move. They arrived on time and finished very quickly. They even helped to assemble a bed for me. This is my third time using Inner City Moving and they have never disappointed. I will definitely use the company's services in the future.

Efficient, friendly, professional and prompt. i can't thank these guys enough for making a tedious and stressful move so much less arduous.Thanks so much guys!

Inner City Movers were wonderful and made moving easy. Paul communicated well so we knew what to expect. He had the right truck for the job and the move went quickly. Having moved condo by myself a few times in Toronto, I can say that using Inner City Movers for the first time was well worth it and I would 100% use them again!

Great team and took care to properly wrap valuables and antiques and properly stored for two weeks while my condo was being renovated. I recommend Paul and his team.

Paul and his team did a excellent job with helping me move into my new home, they were on time, polite and very carful with my furniture. I would definitely recommend them again for my next move.

Paul and his team were very professional, and carful when storing my items I would recommend and definitely use their services again.

I was introduced to Inner City Moving & Storage through our daughter who has used their services professionally herself.
Our most recent move last weekend is the fifth or sixth time we have used the company to move the contents of our secondary M-F commuter apartment in Toronto between residences.
A great company which has always sent polite and professional movers to take care of our move, which were completed in a timely manner without any damage or issues.
We just moved a number of items to a storage company since we are working from home in the country for the pandemic. We will be calling Paul to book those items coming out of storage in 2022 when we eventually return to in-office work and rent a new M-F apartment in Toronto.

I'm a return customer at Inner City Moving -- the first time was an amazing experience with the company providing professional, efficient, and punctual service. The quote was spot on and fair. Both times I have had to contact Inner City Moving while in a tight time crunch, and both times they have delivered with exceptional service. I definitely would not hesitate to go back to them again should I have to move, and if anyone asks, they will 100% be recommended!

I recommended Inner City to a client who was having work done on their home that required all furniture to be removed, stored and re-delivered. Paul and his team were very professional. In the process of moving items a cabinet glass door was cracked. Paul took full accountability to have the glass, which was curved and bevelled, replaced, quickly. My client was delighted with the results and with Paul's professionalism. I would highly recommend Inner City for any move. Prices are competitive, service excellent plus they offer additional move insurance.

I found the team from inner city movers reliable, efficient and friendly. I would gladly recommend them to my friends and family for a move.

I recently got Inner City Moving and Storage to move my Nephew (student) apt stuff from the core of downtown Toronto. Sloane and Noah did an amazing job, these 2 were upbeat, on time and professional. The invoicing for the service was also very efficient. I would recommend them, and use this company again. Keep up the good work guys!