Drop Out
Phenomenal customer service, professional and efficient, overall great company!
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Jay M
DO NOT USE. Moved from a 2 bedroom condo. Showed up an hour late - this was an issue since the elevator was booked for 3 hours and another move was scheduled after. This was flagged before hand as a potential issue but still showed up late. Truck was too small - didn't fit all contents despite rather limited contents - moved from a 2 bedroom condo less than 1000 sq feet with no dining or kitchen table. Had called prior to move requesting sufficiently sized truck. Supposedly had moved a 3 bedroom home in the truck they sent - impossible as truck was sub 20 feet. Took them an hour to drive from condo to new location which was only 6km and move was on a Saturday so traffic was limited.
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charlie papper
Paul and his crew did a great job. They were fast and efficient. Would definitely use them again on future moves.
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Connor Giles
Wicked help on my move! The team hustled hard to help me move my stuff - climbing up flights of thin narrow stairs endlessly with heavy contents they worked hard to make sure I was taken care of. Would recommend Inner City to anyone looking for movers.
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alecia asquith
We used inner city moving to move our office. I was impressed with the work. I decided to use them for my personal move. They were just as good, maybe better.They took good care of our things. They were on time, respectful and professional.They un-assembled, wrapped and move Then put it all back together.Thanks to Rocke, Sloan and Cody. You guys are the best. I would choose inner city moving company again with no hesitation.
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Winston Tang
Easy to work with Paul in getting a quote and getting the move from office to storage in a jiffy. Highly recommend!
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lynn olsen
DO NOT USE THIS MOVER Paul was nice until there was a problem and then turned nasty. They were 2 hours late and did not provide services they advertised, e.g. floor runners, free mattress bag, quilted moving blankets.They will deny that they provide a free mattress bag but I have their email to prove what was offered at time of reservation.The mattress was partially wrapped and got dirty. Box spring not wrapped at all, got dirty. A television set was dropped and they refuse to provide claim forms or to acknowledge any responsibility for possible damages to the set.They also now are denying that they did not drop the television and are saying that the owners moved it themselves which is not true.
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Kaya Harris-Read
Unfortunately I did not have a good experience with the company. During our move, several furniture items were damaged, and when we brought this to the attention of the owner, we were told we should have purchased insurance, and there was no apology. Also, I was given the option to pay by e-transfer, and I told him very clearly that since I am with a smaller bank, it takes about 20 minutes to come through. I showed one of the movers, the owner's son, the confirmation of the e-transfer so he would know it was sent. The owner ended up texting me, and left me a voicemail in which he accused me of ripping him off, and said he was 5 minutes away from our place and would come there. It felt very threatening, and as a whole was an unpleasant experience.
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Natalie Ardanaz
I had a great experience with Inner City Moving! I bought my first home and was shocked to see how expensive moving is in the city. I went with them for the price since it is lower than most. I was pleasant surprised by the amazing the service. I expected less than what I got 😊
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Kathy C
Thank you Innercity Movers!!! Moving is always stressful but when you are sick, alone and having to move from a house to a considerably smaller place it is even more difficult when u consider having to sell some of your stuff as well as deciding what has to go into storage and what should be thrown out. The innercity guys were so understanding and helpful they worked with me in separating my stuff helped me find storage and disposal that was convenient and affordable all while ensuring I met my deadlines to be out of the house. I honestly could not have done it without you guys. You even got me a great price for my couch!!! Anyone looking for honest, hardworking, reliable movers, Innercity is the best choice. Movers with heart. Thanks again guys!!!
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anson ramgoolam
Workers worked really hard and didn't damage any of my furniture. Paul was very professional and ensured the move went smoothly. Thanks guys!
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Nicholas Dabideen
Great service by the team, very punctual and professional. Highly recommended! 5 stars! Thanks guys!
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Steven Li
Great crew, hard work. Moving condo to condo smoothly. I highly recommend this company~
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Vanessa Azzoli
I'm torn writing this, as the gentlemen who physically did the work were outstanding. They were friendly, helpful, accommodating and incredibly fast. If they didn't work for this sham of a company, I'd give them a glowing review.Here it goes - The gentlemen showed up an hour late. We're completely understanding as we lived in the downtown core, and we know how crazy traffic can be. When they arrived, they told us they would start the clock at 10 a.m., as it was exactly 10 a.m. (though we had booked them for 9.) From that point, everything was perfect. They had us packed up, on the road to Scarborough and completely unloaded in less than 3 hours total. Perfect!Then came the invoice time. These lovely gentlemen called Paul, who I understand owns this company, and he told them to start charging at 9:30 a.m. The gentlemen informed them that they hadn't arrived until 10, and his response was "doesn't matter, they booked us at 9." After fighting back and forth, we reluctantly agreed to pay it - I still don't know why. Then there was a $25 charge for a wardrobe box that I had to give back in the end. That makes ZERO sense to me. But again, we agreed to pay it. Then, we added everything up, agreed to the ridiculous total that was no where near what we had originally agreed to and gave them our credit card number and signed off on the invoice.A couple days later, we looked at our credit card statement and this crooked, disgusting human being charged us $35 MORE than what we signed for on the invoice. When we called him to ask him about it, he said that there was a 2.5% fee for using a credit card. He continued to say "listen, listen it's only a couple bucks, it's not a big deal." And my boyfriend and I went back and forth speaking to him. When I was on the phone, he patronized me and told me that I was "a savvy woman" and should be able to figure it out.All I can say is that I will NEVER use the services of this crook ever again and have made sure that everyone I know around town knows of this backwards way of business. Disgusting.
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Cate D
I would like to commend Inner City Moving and Storage, Paul, the owner and his moving team for a great job!I moved on September 26, 2015, and their hard work and efforts were greatly appreciated. They were careful with my belongingsand worked very hard to complete the moving job in a timely fashion.Again, thank you for making my moving experience the best ever and I will definitely use Inner City Moving and Storage for my next move.
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Adrian Bartha
Paul and his team are professional, courteous and speedy without compromising on quality and doing the move right. Have used Inner City for two moves now and highly recommend.
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Yara Mary
Inner City Moving & Storage provided me with such incredible service. I called very last minute for help moving out of my apartment. Sloan and Rodrigo arrived early, and were incredibly efficient and respectful. The move was done very quickly, and I am extremely happy with the service. I would highly recommend this company for anyone who is looking for good quality and affordable movers. Thank you so much Sloan and Rodrigo, and the whole Inner City team, I will definitely be using this service in the future - you guys were amazing!
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Jason Field
Very friendly service and great response times.
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Lisa Labute
My favourite movers! I've been using Inner City for years. They moved me again in May and it'd been 5 years since I last need them. Reliable as always. They show up on time, they hustle and they take care of my belongings. I recommend them to everyone. Inner City is a sure thing. Thanks Paul and team. You guys are great.
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Rebecca Dirnfeld
Inner City Moving & Storage did a great job moving our personal belongings from our house into a storage locker. They were efficient, professional, and I would highly recommend!
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satbir singh
Thanks to Paul and his team. They came through for us at the last minute. They were a pleasure working with. Truly exceptional service. I recommend Inner city moving.Thanks for helping us move, you were fast, professional and on time.I would definitely recommend inner city moving. The 2 movers were quick with moving us out and into our new place fast. Extremely helpful.Cannot speak more highly of inner city moving. Great experience from start to finish. Everything was delivered to the new location in excellent condition and in a timely manner. really pleasant guys too. 10/10.
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Ed Law
I'm a return customer at Inner City Moving -- the first time was an amazing experience with the company providing professional, efficient, and punctual service. The quote was spot on and fair. Both times I have had to contact Inner City Moving while in a tight time crunch, and both times they have delivered with exceptional service. I definitely would not hesitate to go back to them again should I have to move, and if anyone asks, they will 100% be recommended!
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Bhaskaryya Baruah
Moving is always a hassle but with Paul and Joe, it was as smooth and easy as it possibly could be. And yes, affordable too! They are jovial and extremely professional. Paul also offered to dismantle and assemble our large furniture at no additional cost! Would highly recommend!
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Jermaine Valentine
Recommended by a friend, Intercity moving is a excellent and professional moving company. I highly recommend them. The mover was careful, fast and take good care of our belongings. They wrapped, padded and protected every last piece of my furniture. Better yet they got all the work done within the window of time we scheduled. I should also note that our apartment was on the 2nd floor. I recommend Innercity moving and would use then again.
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Tina's Reborns
Quick and easy move! Guys from Inner City Moving made it so simple for me from the moment I called them till the move was finished. Movers was very fast and professional, polite and respectful. All my furniture got to the place safe and they even advised me on how to arrange furniture in a new apartment! Best service! Highly recommend!
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A. K.
horrible movers. zero respect for your items or their value. stumbling over things. dropping them. throwing them about. completely rude and only in it for the money. no respect or value for the customer at all. would never use these guys again.
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Jennifer Ryder
Great team and took care to properly wrap valuables and antiques and properly stored for two weeks while my condo was being renovated. I recommend Paul and his team.
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Taijaun
Paul and his team did a excellent job with helping me move into my new home, they were on time, polite and very carful with my furniture. I would definitely recommend them again for my next move.
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LEB
I was introduced to Inner City Moving & Storage through our daughter who has used their services professionally herself.
Our most recent move last weekend is the fifth or sixth time we have used the company to move the contents of our secondary M-F commuter apartment in Toronto between residences.
A great company which has always sent polite and professional movers to take care of our move, which were completed in a timely manner without any damage or issues.
We just moved a number of items to a storage company since we are working from home in the country for the pandemic. We will be calling Paul to book those items coming out of storage in 2022 when we eventually return to in-office work and rent a new M-F apartment in Toronto.
Our most recent move last weekend is the fifth or sixth time we have used the company to move the contents of our secondary M-F commuter apartment in Toronto between residences.
A great company which has always sent polite and professional movers to take care of our move, which were completed in a timely manner without any damage or issues.
We just moved a number of items to a storage company since we are working from home in the country for the pandemic. We will be calling Paul to book those items coming out of storage in 2022 when we eventually return to in-office work and rent a new M-F apartment in Toronto.
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Nancy Major
I recommended Inner City to a client who was having work done on their home that required all furniture to be removed, stored and re-delivered. Paul and his team were very professional. In the process of moving items a cabinet glass door was cracked. Paul took full accountability to have the glass, which was curved and bevelled, replaced, quickly. My client was delighted with the results and with Paul's professionalism. I would highly recommend Inner City for any move. Prices are competitive, service excellent plus they offer additional move insurance.
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